Before You Buy
Product Overview
- Contact 23andMe Customer Care
- Announcing the 23andMe Ancestry + Traits Service
- How 23andMe Personal Genetic Service Works
- 23andMe DNA Test Kit Service Options
- About the 23andMe Health + Ancestry Service
- About the 23andMe Ancestry + Traits Service
Pricing
Ordering and Shipping
- Why Isn't My Shipping Address Being Accepted?
- How Much Does the DNA Test Service Cost?
- Personal Genetic Testing Kit as a Gift
- What Countries Do You Ship To?
- Adding Health Reports to the Ancestry + Traits Service
- Changing or Cancelling an Order
Privacy
- What is the General Data Protection Regulation (GDPR) and how does it apply to me?
- What is the Genetic Non-Discrimination Act?
- How 23andMe responds to law enforcement requests for customer information
- What Is Personal Information?
- How Is My Information Protected?
- How Does 23andMe Use Personal Information?