Skip to main content

Sign Out My Account Contact Us

Sign in

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here.

23andMe Customer Care | Canada
Before You Buy
Product Overview

Product Overview

Contact 23andMe Customer Care
23andMe DNA Test Kit Service Options
About the 23andMe Ancestry Service
About the 23andMe Health + Ancestry Service
23andMe+ Premium Membership
Adding Health Reports to the Ancestry Service
Upgrading to 23andMe's Newest Chip Version
How Do I Upgrade My Genotyping Chip?

Company Info

23andMe is the first direct-to-consumer test that includes FDA-authorized health reports.

23andMe was founded in 2006 to help people access, understand and benefit from the human genome.

We have more than three million genotyped customers around the world. Read more.

Blog

Stay in the know about all things 23andMe. Read more.

Investors

See our press releases, upcoming events, and presentations. Read more.

Customer Reviews

See what customers are saying about us. Read more.

Research

You can make a difference by participating in research — online, from anywhere. Read more.

Customer Care

We are here to help with your questions. No question is too big or small. Read more.

See the list of important policies below. Click to read more.

About Company Info Newsroom Blog Investors Stories Careers Return Policy Site Map

Partner with Us API Affiliates

Legal Important Test Info Terms of Service Privacy Statement Data Protection Family Considerations Research Consent Biobanking Consent Cookie Policy Ad Choices Report a Security Issue

Connect with Us Facebook Twitter Instagram YouTube

© 2022 23andMe, Inc. All Rights Reserved.