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23andMe Customer Care | Canada
Before You Buy
How It Works

How It Works

How 23andMe Personal Genetic Service Works
Who Can Use the 23andMe Kit?
Why Do You Need Saliva Samples?
What Happens to My DNA Sample at the Lab?
How Does 23andMe Genotype My DNA?
Difference Between DNA Genotyping & Sequencing
How 23andMe Uses Your Genetic Sex, Birth Sex, and Gender

Company Info

23andMe is the first direct-to-consumer test that includes FDA-authorized health reports.

23andMe was founded in 2006 to help people access, understand and benefit from the human genome.

We have more than three million genotyped customers around the world. Read more.

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Customer Care

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