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23andMe Customer Care | Canada
Getting Started
Sample Status

Sample Status

Why Is My Sample Kit Experiencing a Shipping Delay On The Way To The Laboratory?
When Will My DNA Test Results Be Ready?
Has My DNA Sample Reached the Lab?
How Can I See the Status of My DNA Sample?
Why Some DNA Samples Fail?
Quality Review

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23andMe is the first direct-to-consumer test that includes FDA-authorized health reports.

23andMe was founded in 2006 to help people access, understand and benefit from the human genome.

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