Getting Started

Getting Started

• Getting Started with 23andMe DNA Test Kit

Registration

• Registering Your DNA Test Kit
• 23andMe Registration Trouble?
• 23andMe Family Account Options
• Locating Your DNA Test Kit Barcode
• Returning DNA Sample to the Lab
• What Should I Do If I Sent My DNA Sample to the Lab Before Registering?

Using the Kit

• Items included in a 23andMe Collection Kit
• Who Can Use the 23andMe Kit?
• Providing Saliva Sample for DNA Test Kit
• Tips for Providing Your DNA Sample
• Time & Temperature Guidelines for DNA Sampling

Sample Status

• Has My DNA Sample Reached the Lab?
• How Can I See the Status of My Sample?
• When Will My DNA Test Results Be Ready?
• Quality Review
• Why Some DNA Samples Fail?