Getting Started

Getting Started

• Getting Started with Your 23andMe Kit

Registration

• Registering Your Kit
• Registration Trouble?
• Account Options for Families
• Locating Your Kit Barcode
• How Do I Return My Sample?
• How Can I Register If I Already Returned My Kit?

Using the Kit

• Who Can Use the 23andMe Kit?
• Providing Your Saliva Sample
• Tips and Tricks for Providing Your Sample
• Time and Temperature Guidelines

Sample Status

• Has My Sample Reached the Lab?
• How Can I See the Status of My Sample?
• When Will My Results Be Ready?
• Quality Review
• Why Do Some Samples Fail Analysis?