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Registering Your Kit

Important: Information entered during registration is only saved within your account once registration is completed. If you exit the process before completing registration, you will need to restart from the barcode entry step.

Before you submit your sample, you will need to register your saliva collection tube to a 23andMe account. In order to register your saliva collection tube, you will need to either create a new account or log into an existing 23andMe account.

To begin registration, navigate to https://www.23andme.com/start.

This article will discuss the following topics:

 

Account Setup

Anyone with a valid email address can create a 23andMe account at any time. Although you enter an email address when placing an order in the 23andMe store, placing an order does not automatically create an account. Most customers will create their 23andMe accounts as part of the registration process, after they receive their kits in the mail.

If you already created a 23andMe account, you can register your kit to that existing account by visiting https://you.23andme.com/start/barcode/. You will be prompted to log in before entering your barcode and profile information.

If you do not have an account or wish to register your kit into a new account under a new email address, go to https://www.23andme.com/start. You will be prompted to enter your first and last name, birthdate, email address, and set a password in order to create an account. You will also be required to read and agree to our Terms of Service and Privacy Statement during this step.

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Your account setup is not complete until you confirm your email address.

 

Barcode Entry and Profile Selection

The 14-digit barcode is located on the side of the collection tube included in your kit. You can enter your barcode number either with or without the dashes.

If you mailed your sample before completing the registration process, you will be able to register your sample once it arrives at the lab. Learn more.

In most instances, the individual registering should select "I will be using this kit." You should only select the other option if you will be registering on behalf of someone else.

Having trouble with this step?

 

Terms of Service and Consents

When registering a kit, you will be prompted to review and agree to the Terms of Service and make your consent selection for Sample Storage.

You will have the option to review your selections at the end of the process before your registration is finalized.

1. Terms of Service and Privacy Statement

You are required to accept the Terms of Service and Privacy Statement in order to use the 23andMe Service.

TOS_Selection_Button.png

 

2. Sample Storage

You have the option to store your sample at the lab. If you choose to have your sample stored, you may later request that it be destroyed; however, if you choose not to store your sample this cannot be changed.

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Review and Submission

Review all the information you have provided during registration, and confirm that the barcode and profile name listed on the review page are correct. You must click the Complete Registration button in order for your registration to be completed.

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Once you have completed the registration process, you will see the following confirmation page and receive a confirmation email at your account email address. After registration, you can provide your sample and track the status of your kit from your profile homepage.

Registration_Confirmation.png

 

Additional Resources

 

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