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How Can I Register If I Already Returned My Kit?

The new 23andMe experience is coming soon. In preparation for the new experience, we will be making changes to the reports offered by 23andMe to customers. These changes apply to customers who purchase a 23andMe Personal Genome Service today and may impact customers who receive 23andMe reports after
1 June 2017. Learn more.


Your sample will not be processed until registration is completed. When your unregistered sample is received at the lab, an email titled "Action Required" will be sent to the email address provided when the order was placed. This email will contain your sample's barcode (see example below), which you can use to register online.

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