Your Account and Profile

Password Reset

• Forgot Your Password?

Account General

• Creating a 23andMe Account
• Confirming Your 23andMe Account Email Address
• Which Ancestry Setting in My Profile Should I Choose?
• Navigating between Profiles
• Requesting 23andMe Account Closure
• This report is “not available” for one or more profiles

Account and Profile Settings

• Adding 2-Step Verification to Your 23andMe Account
• 23andMe Beta Testing Program
• What’s New In Your Account Settings?
• Account Information: Changing Your Password or Email Address
• Changing 23andMe Personal Information: Name, Sex, Birthdate
• Privacy: Sharing, DNA Relatives, 3rd party apps

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The 23andMe Mobile App

• The 23andMe Mobile DNA Reports App

Raw Data

• How Do I Upgrade My Genotyping Chip?
• Upgrading to 23andMe's Newest Platform
• Understanding the different versions of the 23andMe genotyping chip
• What Is 23andMe Raw Data?
• Accessing Your Raw Genetic Data
• Navigating Your Raw Data

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23andMe Research

• 23andMe Research

23andMe Forums

• Accessing the 23andMe Customer Forums

The New 23andMe Experience

• How to Access and Share the DNA Reports in Your Reports Archive
• What features are being discontinued in the new 23andMe experience?