Your Account and Profile

Password Reset

• Forgot Your Password?

Account General

• Creating a 23andMe Account
• Confirming Your Account Email Address
• Which Ancestry Setting in My Profile Should I Choose?
• Navigating between Profiles
• Requesting Account Closure
• This report is “not available” for one or more profiles

Account and Profile Settings

• The 23andMe Beta Program
• What’s New In Your Account Settings?
• Account Information: Changing Your Password or Email Address
• Changing Personal Information: Name, Sex, Birthdate
• Privacy: Sharing, DNA Relatives, 3rd party apps
• How 23andMe Uses My Self-Reported Sex

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The 23andMe Mobile App

• The 23andMe Mobile App

Raw Data

• How Do I Upgrade My Genotyping Chip?
• Upgrading to 23andMe's Newest Platform
• Understanding the different versions of the 23andMe genotyping chip
• What Is 23andMe Raw Data?
• Accessing and Downloading Your Raw Data
• Navigating Your Raw Data

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23andMe Research

• 23andMe Research

23andMe Forums

• Using the 23andMe Forums

The New 23andMe Experience

• How to access and share the reports in your Reports Archive
• What features are being discontinued in the new 23andMe experience?