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How to Start and Stop Sharing

23andMe is preparing to transition customers located in Canada to an updated version of the 23andMe experience. You will receive an email when your account has been transitioned.

New 23andMe Experience | Old 23andMe Experience

New 23andMe Experience

If you've been genotyped with 23andMe, you are able to share your reports with family members and friends - even if they are not already 23andMe users - via a sharing invitation in the Share and Compare tool.

If your family member or friend is not already a 23andMe user, your sharing invitation will prompt him or her to create a free account where he or she can view your reports. If your family member or friend has also been genotyped with 23andMe, you will also be able to compare yourself with them in the Share and Compare tool.

When extending a sharing invitation, please note the following important details:

  • You will be asked to enter the email address of the person with whom you wish to share your reports. I don’t know the email address.
  • If your account contains multiple profiles, you will also be asked to select which profile in your account you would like to share with this person.
  • While you can share with other users at different levels, only compatible reports will be eligible for comparison.

Important: If you are attempting to share with a genetic relative, you are able to do so from within the DNA Relatives tool without entering his or her email address. Just click on his or her name, and then the “Request to share” button.

Start Sharing | Stop Sharing | Troubleshooting Sharing Connections

Start Sharing

23andMe offers a couple different ways in which your can share your reports with other individuals. Depending on your relationship with the person, one sharing method may be preferable:

  • Share with a close relative or friend
  • Share with a match in the DNA Relatives tool
  • Take advantage of Open Sharing in DNA Relatives
Share and Compare Tool

You can send a sharing invitation to close relatives and friends, by following the instructions below:

  1. Click on the Manage Your Connections tab in the Share and Compare tool.
  2. Use the relationship menu or scroll to the section that describes the person’s relationship with you.

    relationship_menu.png

  3. Click the appropriate add person option for your relationship.
  4. Enter the person’s information in panel on the right, and click Save.
  5. Once the person’s information has been saved, click the “Yes, share reports” button and follow the prompts.

Important: If you have sent a sharing invitation to a 23andMe user, he or she will need to accept the invitation and have received data before you can compare.

DNA Relatives Tool

You are able to send a sharing invitation to your genetic relative matches from within the DNA Relatives tool. Just click on the name of a match with whom you would like to share ancestry reports, and then click the green “Request to share” button. Keep in mind that you may have to scroll down on the page to see this button.

DNAR-sharing.png  request_to_share.png

 

Open Sharing in the DNA Relatives Tool

Open Sharing in the DNA Relatives tool makes select information - including your full profile name, overlapping DNA segments, and ancestry reports - available to your matches in DNA Relatives without an individual sharing request. If you are participating in Open Sharing, you will be able to easily compare ancestry information with other DNA Relatives matches who are also participating in Open Sharing. You can identify matches who are participating in Open Sharing by the purple dot in the Sharing column.

DNAR-open_sharing.png request_to_share.png

Your Online Privacy

When you share a profile with another account, any individual with access to that account will be able to review your shared information. For example, if you share with a friend, your friend's spouse may also have access to the account and would be able to see the shared information. 23andMe cannot verify that customer-chosen emails and names represent actual identities. Before sharing, you may want to independently verify that you are sharing with the person you intended, for example by calling them on the phone.

 

Stop Sharing

Remove a sharing connection

If you have established sharing, either party can stop sharing at any time:

  1. Go to the Share and Compare tool.
  2. Click on the Manage Your Connections tab in the Share and Compare tool.
  3. Click the profile name of the person with whom you want to end sharing.
  4. Click the “Remove connection” link in the information panel on the right side of the page.

 

Block sharing invitations

If you do not wish to receive sharing invitations from other users, you can change your privacy and sharing settings:

  1. Click on the profile menu in the upper right and select Settings from the dropdown menu.
  2. On the Settings page, scroll to the Privacy/Sharing section.
  3. Click the “Block all invitations” button.

Important: Blocking prevents all 23andMe customers from inviting you to share. If you have multiple profiles in your account, none of them will receive sharing invitations if you choose to block all invitations.

 

Troubleshooting Sharing Connections

Why can't I invite some users to share genomes from their profile?

You can't invite a user to share genomes from their profile page if any of the following is true:

 

Why did my sharing connection disappear?

Sharing can be discontinued in several ways. Either party can opt to discontinue the connection at any time without notice. Additionally, sharing connections are cancelled when a profile is transferred to a new account or when an account is closed.

 

Old 23andMe Experience

If you've been genotyped through our service, you can share your genome with other 23andMe users and compare yourself with them using our various features. 

Start Sharing | Stop Sharing | Troubleshooting Sharing Connections

 

Start Sharing

To initiate sharing, follow the steps below:

1. Hover over the Family & Friends section in the navigation and select Manage Sharing.

Screen_Shot_2013-09-20_at_2.18.04_PM.png

2. Click the Share Your Genome button on the right to bring up the invitation form.

Screen_Shot_2013-09-20_at_2.27.35_PM.png

  • You will be asked to enter the email address of the person you wish to share with in the invite box.
  • If your account contains multiple profiles, you will also be asked to select which profile in your account you would like to share with this person.
  • You can share with other users at different levels; either with or without health reports.
  • The recipient will get an email prompting them to log in to their account or create a free demo account to accept your sharing invitation.

Searching for Users

You can also search for other 23andMe users by entering their name in the search bar on the genome sharing page:

Screen_Shot_2013-09-20_at_2.27.01_PM.png

If they have made their profile public and have opted in to receiving sharing invites, an "invite to share genomes" link will appear next to their name in the search results. From this point on, sharing is the same as described above with regard to selecting profiles, levels of sharing, and how the recipient will receive your invitation.
 
Your Online Privacy
When you share a profile with another account, any individual with access to that account will be able to review your shared information. For example, if you share with a friend, your friend's spouse may also have access to the account and would be able to see the shared information. 23andMe cannot verify that customer-chosen emails and names represent actual identities. Before sharing, you may want to independently verify that you are sharing with the person you intended, for example by calling them on the phone.

 

Stop Sharing

If you have established sharing, either party can stop sharing at any time:

1. Hover over the Family & Friends section in the navigation and select Manage Sharing.

Screen_Shot_2013-09-20_at_2.18.04_PM.png

2. Click the Stop Sharing link next to the profile name you want to end sharing with.

If you do not wish to receive sharing invitations from other users, you can change your privacy settings:

  1. Click on the profile menu in the upper right and select Account Settings from the dropdown.
  2. On the Settings page, click on the Privacy/Consent tab.
  3. Check the box next to I do not want to receive sharing invitations from anyone.

 
Troubleshooting Sharing Connections

Why can't I invite some users to share genomes from their profile?

You can't invite a user to share genomes from their profile page if any of the following is true:

  • You are already sharing genomes with the account that the profile is associated with
  • You have a pending sharing invitation to or from that profile
  • That individual has chosen not to receive genome sharing invitations
  • That individual's profile name isn't publicly visible or searchable, and only the Community-related portion of their profile is visible

If the user in question has a visible Community profile but isn't searchable, you can send them a message from their profile page and ask them to make themselves searchable. You can also invite them to share genomes using their email address from the genome sharing management page.

Why did my sharing connection disappear?

Sharing can be discontinued in several ways. Either party can opt to discontinue the connection at any time without notice. Additionally, sharing connections are cancelled when a profile is transferred to a new account or when an account is closed.

 

 

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