This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here.

What shipping options are available?

The 23andMe online store offers two shipping options - Standard (shipped via Canada Post) and Express* (shipped to the recipient via Purolator).

For orders shipped within Canada, customers may select:

  • Standard: estimated delivery between 5-8 business days (shipped via Canada Post)
  • Express: estimated delivery between 2-3 business days (shipped via Purolator)

Your shopping cart will indicate the shipping charges associated with each of these shipping methods. For orders that include more than a single kit, additional shipping costs are discounted. The cost for each collection kit includes shipping to the recipient and prepaid return shipping to the laboratory.

*Express shipping includes expedited shipping to the recipient and standard Canada Post shipping to the lab. We do not offer one-day or overnight shipping options, or expedited shipping inbound to the lab at this time.

Was this article helpful?
10 out of 14 found this helpful

Didn't find what you were looking for?

Submit a request

Or call 1-800-239-5230
Monday through Friday, 3:00am to 8:00pm PST/PDT.
Saturday and Sunday, 8:00am to 4:00pm PST/PDT.