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Announcement: New 23andMe Experience Coming Soon

23andMe is preparing to transition customers located in Canada to an updated version of the 23andMe experience. With the new experience, 23andMe is changing the health and traits reports included in the 23andMe Personal Genome Service.

Customers who purchase the 23andMe Personal Genome Service today will receive the following:

  • Carrier Status Reports (40+)
  • Traits Reports (15+)
  • Wellness Reports (5+)
  • Genetic Health Risk Reports (4)
  • Ancestry Reports (4)
  • Access to 23andMe Tools including DNA Relatives and Raw Data

If you have already purchased the 23andMe Personal Genome Service, you can learn more about how these changes will impact you below:

Existing Customers Waiting for Reports

If you have already purchased the 23andMe Personal Genome Service, but have not received your reports yet, the reports you will receive are dependent on when your saliva sample processing is complete and your results are returned to your account:

  • If your sample is already in process at the lab, you will likely receive the reports listed on the 23andMe website when you purchased your order.
  • If your sample has not yet reached the lab or you have not mailed your sample to our laboratory, there is the possibility that you will receive our new reports offering.

We understand that some customers may not be interested in receiving the new set of reports offered at this time. Customers who purchased the 23andMe Personal Genome Service prior to May 1, 2017 who are not interested in receiving the new set of reports should contact our support team for additional information.

Existing Customers With Results

If you already have access to your 23andMe reports, you will retain access to these reports in the new 23andMe experience. These reports will be available in a printable PDF format through a Reports Archive link.

Additionally, depending on the 23andMe chip version used to genotype your sample, you may be eligible to receive our new experience reports. You can see which version of our chip was used in the genotyping analysis of your sample on the Download Raw Data page in your account.

  • Chip Version 4 (v4) will have access to all Wellness, Traits and Ancestry Reports currently available in the new experience at no additional cost.
  • Chip Version 3 (v3), announced in 2011, will have access to all Wellness, Traits and Ancestry Reports currently available in the new experience at no additional cost.
  • Chip Version 2 (v2), announced in 2008, will have access to most of the Wellness and Traits reports, and all Ancestry reports currently available in the new experience at no additional cost.
  • Chip Version 1 (v1) will have access to most of the Wellness and Traits Reports and all Ancestry Reports currently available in the new experience at no additional cost.

All customers will have access to our 23andMe Tools, including some new additions that we are excited about:

  • Relatives In Common
  • Paternal Haplogroups (Updated)
  • Linking a Family Tree URL
Relatives In Common

Explore your family story with our new tool — Relatives In Common™. By locating the genetic relatives you share with your DNA Relatives matches, you may be able to figure out how a match is connected to you. In addition to finding relatives you share, you can also see if your mutual relative shares the same DNA with both you and your match, which may allow you to quickly find relatives that descend from the same line of your family.

Relatives_in_common.png
Paternal Haplogroups (Updated)

We have updated the Y-chromosome assignments; this update was made to reflect the new scientific understanding of how paternal lineages relate to each other and only applies for customers on the new 23andMe site experience.

Although the new assignment may look different from a previous assignment you received from 23andMe, in most cases, the new haplogroup assignment is equivalent to your previous assignment. For example, if we previously reported your haplogroup as “Q1a3a,” we now report it as “Q-M3,” indicating that your Y-chromosome lineage belongs to a subgroup of haplogroup Q that bears the M3 marker. Learn more about this change.

Linking a Family Tree URL

In the new 23andMe experience, the DNA Relatives tool allows linking to other family tree websites within your DNA Relatives profile - called Enhanced Profile. The family tree websites currently supported are:

  • MyHeritage.com
  • Ancestry.com
  • FindMyPast.com
  • FamilySearch.org
  • Twile.com

Keep in mind that if you share a link in your Enhanced Profile, it will be public to your DNA Relatives matches.

Family_Tree_URL.png

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