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Getting Started with Your 23andMe Kit

Just received a 23andMe saliva collection kit? You may be wondering what the service provides and how to get started. To learn more about the 23andMe® service, click here.

To get started with the 23andMe experience and receive your results, you will first need to complete a few steps. Follow along in the article or check out the following video about sample submission and preparation:

 

1. Register Your Kit

Creating an account and registering your kit to that account links your sample with your profile, and allows your results to be provided securely online. If you are participating with family members, you will each need to register your own kit - although you can share a single account. We encourage you to review these important considerations before registering multiple family members to a single account.

Registering your kit.

Account options for families.

2. Provide Your Saliva Sample

Once your kit is registered, review the directions included in your kit before providing your sample. Following sample collection instructions will help ensure the quality and viability of your DNA. The saliva collection kit includes a buffer solution to stabilize the DNA and prevents bacterial contamination. Buffered samples are stable at a wide range of temperatures (-80ºC to 50ºC or -112ºF to 122ºF) for up to 6 months - but we recommend that you ship your collected sample to the laboratory at your earliest convenience.

Providing your saliva sample.

3. Mail Your Kit

Return shipping from the country listed on the order is prepaid at the time that a kit is purchased. Once you have registered your kit and provided your sample, drop the kit off at your nearest local post mailbox. The transportation supplies for your saliva sample are included in your kit.

Mailed samples typically reach our laboratory within 2-3 weeks. Your kit will first be returned to our distribution center in Ontario via Canada Post, then forwarded via FedEx to our laboratory in the United States. You will receive a confirmation email when our laboratory scans your kit barcode.

Returning your sample to the lab.

4. Keep Track of Your Sample

Once your sample is in the mail, you can track its status from within your 23andMe account. You will also receive email notifications for key sample status updates, including when a kit is received at the lab and when your results are available in your online account.

See the status of your sample.

5. Learn About 23andMe

At any point during the process you can learn more about the information provided by the 23andMe Personal Genome Service.

Learn about the 23andMe Personal Genome Service.

 

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